Couples Therapy, Individual Counselling, Qualified Psychotherapist
Privacy Policy
We are obliged to protect your privacy. If you have any issues regarding the use of your Personal Data please contact us at info@danieldias.co.uk
The type of personal information we collect
We currently collect and process the following information:
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Personal identifiers, contacts and characteristics (for example, name and contact details)
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Automatically collected data about you (cookies, analytics, IP address etc)
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Information you have provided us (for example, email address, home address, telephone numbers etc)
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Data collected from our trusted partners (Google analytics, credit card processors etc)
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Publicly available data
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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To provide you with a product or a service, enhance your experience, and fulfil an obligation.
We also receive personal information indirectly, from the following sources in the following scenarios:
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Google, Facebook, Instagram to enhance your customer experience.
We use the information that you have given us in order to:
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To identify you.
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To supply you with products or services, enhance your experience, and offer our services.
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To send invoices, payment confirmations, appointment reminders, feedback and testimonial requests, referrals etc.
We may share this information with Google analytics, Wix who host this website, Banks, or Credit Card processors for payment purposes.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting info@danieldias.co.uk
(b) We have a legitimate interest.
How we store your personal information:
We do our best to implement appropriate physical and technical procedures to protect your data both online and offline, from improper access, use, alteration, destruction, and loss.
Unfortunately, transmission of information using the internet is not completely secure. Although we do our best to protect your data, we cannot guarantee the security of data transmitted to our site.
Our websites may contain links to other sites. We are not responsible for the privacy practices employed by other sites.
Please be aware that website’s that have links on our website may collect data about you. This privacy statement does not cover the practices of those websites.
Cookies
We use cookies and similar technologies to personalise content and analyse customer and user behaviour. You can accept all cookies by clicking the ‘Accept’ button or choose your preferences by clicking the ' Settings' button.
What are cookies?
A cookie is a tiny text file stored on your computer, phone or other device by which you visit websites.
Cookies are used to help make websites more efficient for users and provide information to the website owner.
We use cookies for the following purposes:
Essential Cookies
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
Marketing Cookies
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
Functional Cookies
These cookies collect data to remember choices users make to improve and give a more personalised experience.
Analytics Cookies
These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.
Targeting cookies
These cookies are used to deliver advertisements.
You can remove cookies stored in your computer via your browser settings.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@danieldias.co.uk if you wish to make a request.